FAQ (frequently asked questions)

About Safety

Yes. Carpoolkr offers the safest way to buy vehicles through our safe payment & shipping service. Also, Carpookr has 5 guaranteed programs for your safe trade.

    Carpoolkr offers 5 Benefits for safe transaction.

  • 1. 100% Refund Guarantee (in case of an unsuccessful shipment).
  • 2. Quality Control System.
  • 3. Lowest Price.
  • 4. Full Customer Support.
  • 5. Professional Shipping Team.

About Purchasing

  • 1. Leave an Inquiry & Quotation on the item.
  • 2. Receive quotation from Carpool Korea.
  • 3. Confirm quotation to purchase.
  • 4. Deposit payment to Carpool Korea.
  • 5. Wait for shipping.

The payment's full amount must be 100% completed through a bank transfer, Western Union, or Moneygram. We do not accept partial payment, credit card, nor paypal.

You can check the vehicle's condition in detail with

  • 1. Vehicle Condition Report(VCR).
  • 2. A video on the vehicle.
  • 3. More pictures(upon request).
  • 4. Confirm quotation to purchase.
  • 5. Wait for shipping.

If you want to know more about the condition of the vehicle, you can use the Inspection service.

About Shipping

No. Listed price is the item price only.
It does not include ocean freight and other shipping related charges. Please select the shipping type you want. Some shipping type may have extra charge at destination port. (Ro-Ro/Container/Consolidation).
Carpool Korea will give you the final quotation of shipping to your port after submitting an inquiry.

No. The price does not include your country's custom duties. You must clear customs by paying the tax separately. Please check the details with your local customs clearing agency.

Depending on the country, it can take from 10 - 55 days for items to reach designated ports. Carpool Korea books the fastest available shipping schedule when payment is complete.

About Carpool Korea

Carpool Korea's head office is located in Seoul, South Korea.
Our vehicles are also located in South Korea.

Carpool Korea has local agents in some countries. (Chile, Ghana, Georgia, etc.)
To get more information, please contact Carpool Korea's customer support team or visit Local Trade Information page in website.

Need Help?

If you have any further questions, contact us at any time! We are here to support you.

Tel: +82-031-981-0475
Tel: +82-109-486-0472
Email: Support@carpoolkr.com
  • 2016
  • 24/7
  • 9:00 ~ 18:00
  • South Korea